200% up to $3,000
Betting Rules
1. General betting conditions
You must be legally permitted to use online gambling services in your location. Players are responsible for checking the laws that apply to them before registering or placing a bet. You must also meet any minimum age requirement that applies under Australian law and the rules relevant to your state or territory. Davinci Gold Casino may ask you to provide information or documents to confirm your identity, age, location or account details.
You must provide accurate, current and complete information when creating and using an account. An account is intended for the person whose details were used during registration and should not be used by another person. You are responsible for keeping your login details private and for all activity carried out through your account, unless you have promptly notified the website of unauthorised access.
A bet is accepted only when it has been successfully submitted and recorded by the website. The relevant bet information may include the game, market, selection, stake, odds or other applicable terms. You should check these details before confirming a bet. A bet that has not been accepted, or that is interrupted before acceptance, may not be valid.
Once a bet has been accepted, it generally cannot be changed or cancelled unless the applicable game rules, betting terms or customer support process expressly allow this. The website may refuse, restrict, void or limit a bet where there is a legal, technical, security, integrity or operational reason to do so.
Your responsibility when betting
- Review the rules for the relevant game, market or promotion before placing a bet.
- Confirm the selected stake and any displayed betting information before submitting the bet.
- Use only funds that you can afford to lose.
- Do not allow another person to access or use your account.
- Keep your personal and payment information accurate and up to date.
- Comply with applicable laws, account requirements and responsible gambling measures.
2. Game results, settlement and technical issues
Games and bets are settled using the result recorded by the relevant game system or other approved result source. Where a game uses random outcomes, each outcome is determined by the technology and rules used for that game. Results are not guaranteed, and previous results do not predict future results. A player cannot require a particular result by using a strategy, system or betting pattern.
The applicable game or market rules determine when a bet is considered a win, loss, push, void or other outcome. If a result is corrected because of a clear error, technical problem, system issue or inaccurate information, the bet may be resettled or cancelled in accordance with the relevant rules. Where information is unclear, the website may review the matter before confirming a final outcome.
You are responsible for checking your account history, bet records and balance. If you believe a bet has been recorded incorrectly, you should raise the issue through the available customer support process as soon as possible and provide enough information for the bet to be identified. Reviews may require account verification and examination of system records.
Internet connections, devices, browsers and telecommunications services can affect access to the website. Davinci Gold Casino is not responsible for a bet that fails to reach the system, is delayed, is duplicated by a user error or cannot be confirmed because of a connection or device problem. You should not assume that a bet has been accepted unless it appears in your account or you receive the relevant confirmation.
Errors and irregular activity
If an obvious error affects a price, game display, stake, balance, result or settlement, the website may correct the error and take reasonable steps to restore the position that would have applied without the error. This may include voiding an affected bet or adjusting an incorrect credit. The website may also suspend activity while it investigates suspected fraud, collusion, bonus abuse, automated play, account sharing, money laundering or other prohibited conduct.
3. Stakes, winnings and account transactions
Only funds shown as available in your account may be used for betting. A stake is deducted when a bet is accepted, and any return is credited after the bet or game has been settled. The amount of a return depends on the applicable game rules, displayed odds, stake and any other terms that apply. There is no guarantee that a bet will produce a return.
You should use payment methods that are held in your own name and that you are authorised to use. Payment transactions may be subject to verification, processing checks, minimum or maximum amounts, fees, restrictions or other conditions. These conditions can depend on the payment method and applicable legal or operational requirements. The website may delay, decline or reverse a transaction where additional checks are required.
Before a withdrawal or other account transaction is completed, Davinci Gold Casino may verify your identity, payment method, source of funds or account activity. You may be asked to provide documents that are clear, valid and consistent with your account information. Processing cannot be completed until any required verification has been satisfactorily addressed.
You must not use the service for unlawful activity, including fraud, money laundering, the use of stolen payment details or transactions carried out for another person without authorisation. Where required, the website may report concerns to relevant authorities, restrict an account or retain funds in accordance with applicable law and its Terms and Conditions.
- Balances and transactions may be reviewed for accuracy and security.
- A payment may be rejected if the method cannot be verified or is not permitted.
- An account may be restricted while an investigation or verification review is underway.
- Any applicable fees, limits or processing conditions should be checked before a transaction is submitted.
- You should retain records of deposits, withdrawals, bets and account communications.
4. Responsible gambling and rule changes
Gambling should be treated as entertainment, not as a way to make money or recover financial losses. Set a budget before you play, decide how long you intend to play and stop when your limit has been reached. Do not bet with money needed for rent, bills, food or other essential expenses. Avoid gambling when you are upset, under the influence of alcohol or drugs, or trying to solve financial problems.
Signs that gambling may be becoming a problem
- Spending more time or money gambling than you intended.
- Chasing losses by increasing stakes or playing for longer.
- Hiding gambling activity from family, friends or colleagues.
- Borrowing money or selling possessions to continue gambling.
- Feeling anxious, guilty or distressed about your gambling.
- Neglecting work, study, relationships or regular responsibilities.
If gambling is no longer enjoyable or is causing harm, stop and seek support. You can use any responsible gambling tools made available through the website, which may include deposit controls, session reminders, activity limits, breaks or account closure. Requests for account restrictions should be made before placing further bets and may be subject to confirmation or processing requirements.
These Betting Rules may be updated from time to time to reflect changes to the website, games, technology, legal requirements or operational processes. The current version published on the website applies to activity carried out after it takes effect, unless a different arrangement is required by law. It is your responsibility to review the rules regularly.
If you have a question about a bet, account transaction, game rule or responsible gambling option, use the support channel provided on the website. Include relevant details, such as the date, game, transaction or bet reference, but do not send passwords or sensitive payment information through an unsecured message.