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Davinci Gold Casino Terms & Conditions
1. General terms and eligibility
These Terms & Conditions apply to your use of the Davinci Gold Casino website, games, account services, promotions and any other services made available through the website. They should be read together with any promotion rules, privacy information, responsible gambling guidance and other notices displayed on the website. If another set of rules applies to a particular service, those rules will also form part of the agreement.
You must be legally permitted to participate in online gambling in the place where you are located. You are responsible for checking the laws that apply to you before using the website. You must also meet the applicable minimum age requirement. Davinci Gold Casino may refuse access where participation is not lawful, where age cannot be verified, or where other eligibility requirements have not been met.
You must provide accurate, complete and current information when creating an account and whenever information changes. You must not register using a false identity, another person’s details or information that you are not authorised to use. Davinci Gold Casino may request documents or other information to verify identity, age, address, payment ownership or the source of funds. Access may be restricted while checks are completed.
Each player should hold only one account unless Davinci Gold Casino has expressly approved otherwise. You must keep your login details confidential and take reasonable steps to prevent another person from accessing your account. You are responsible for activity carried out through your account unless you have promptly notified Davinci Gold Casino of suspected unauthorised access.
- Do not share your password, account credentials or security information with another person.
- Do not permit anyone else to use your account or payment method.
- Do not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
- Do not attempt to interfere with the website, games, software, security systems or other players.
- Do not use automated tools, bots or methods intended to manipulate gameplay or website functions.
Davinci Gold Casino may suspend, limit or close an account where it reasonably considers this necessary for security, compliance, responsible gambling, investigation of suspected misuse or protection of the website and its players. Where permitted, any decision and its effect will be communicated through the available account or website channels.
2. Deposits, gameplay and withdrawals
You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Payment options, processing requirements, minimums, maximums and availability may vary and may be changed from time to time. A deposit may be subject to verification, review or rejection where information is incomplete, inconsistent or indicates a security concern.
You should only deposit money that you can afford to lose. Gambling is entertainment and does not provide a guaranteed income. Once funds have been deposited, they may be used for eligible games and services in accordance with the applicable game rules. You should review the information shown for each game before playing, including any instructions, features, stakes and potential outcomes.
Games are played using the information and results generated by the website’s approved systems or relevant game providers. Subject to applicable law, an outcome will be treated as final unless there is clear evidence of a technical fault, system error or other issue requiring correction. If a game is interrupted, you should allow the account or system process to complete before taking further action. Davinci Gold Casino may void or correct affected activity where an error has occurred.
Withdrawals are available only where the account is eligible and any required verification has been completed. A withdrawal may be returned to the original payment method where practical or processed using another approved method. Processing may require additional checks, and the time required can depend on the payment provider, the method used, account verification and other circumstances. Applicable rules, fees or limits will be displayed where relevant.
You must not deposit or withdraw funds for the benefit of another person. Davinci Gold Casino may delay, refuse or review a transaction if it appears unusual, unauthorised, fraudulent or inconsistent with these terms. Any reversal, chargeback or disputed payment may result in account restrictions while the matter is investigated.
Promotions and bonuses
Promotions, bonuses, free games and other offers may be subject to separate promotional terms. Those terms will explain eligibility, activation, expiry, wagering or play-through requirements, game contributions, maximum values and any withdrawal conditions that apply. You should read the relevant promotion terms before accepting an offer. If promotional terms conflict with these general terms, the specific promotional terms will apply to that offer.
Unless the relevant offer expressly states otherwise, a player should not create multiple accounts, exploit an error, use a promotion in an abusive manner or combine offers in a way that is not permitted. Davinci Gold Casino may cancel or remove an offer where there has been a breach, error, fraud or misuse, subject to applicable law.
3. Responsible gambling, privacy and acceptable use
Davinci Gold Casino supports safer gambling. Gambling should remain a controlled leisure activity, not a way to solve financial problems or recover losses. You should set a budget, decide how long you will play and avoid gambling when upset, under the influence of alcohol or unable to make clear decisions. Never chase losses or borrow money to gamble.
- Set personal spending and time limits where the available tools allow.
- Take regular breaks and monitor how gambling affects your mood, finances and relationships.
- Consider account restrictions, cooling-off periods or self-exclusion if gambling is becoming difficult to control.
- Seek independent support if you are concerned about your gambling or someone else’s gambling.
- Contact the website through the available support channel if you need information about responsible gambling options.
Information is collected, used and stored in accordance with the applicable privacy information for Davinci Gold Casino. This may include account, identity, payment, device, technical and gameplay information needed to provide services, protect accounts, meet legal obligations, manage risk and improve the website. You should review the privacy information to understand how personal information is handled and what rights may be available.
You must use the website respectfully and lawfully. Content, communications or activity that is threatening, abusive, deceptive, discriminatory, defamatory or intended to disrupt the service is not permitted. You must not copy, adapt, publish, reverse engineer, distribute or commercially exploit website content, branding, software or game materials without appropriate permission.
The website may contain links or references to third-party services. Those services may have their own terms, privacy practices and availability. Davinci Gold Casino is not responsible for third-party content or services except to the extent required by applicable law.
4. Changes, liability and legal information
These terms may be updated from time to time to reflect changes to the website, services, legal requirements, security processes or business arrangements. The latest version will be made available on the website. You should check this page regularly. Continuing to use the website after an update is published may indicate acceptance of the revised terms, subject to any rights you have under applicable law.
Davinci Gold Casino aims to provide a reliable service but does not guarantee that the website, games or related services will always be available, uninterrupted, secure or free from errors. Access may be suspended for maintenance, updates, technical problems, security reasons, legal requirements or circumstances outside reasonable control.
To the maximum extent permitted by law, Davinci Gold Casino will not be responsible for loss caused by misuse of an account, inaccurate information supplied by a player, unauthorised access resulting from a failure to protect login details, payment provider issues, telecommunications problems, device faults or events outside reasonable control. Nothing in these terms excludes or limits any consumer guarantee, right or remedy that cannot lawfully be excluded or limited.
If your account is closed, you must stop using the website. Provisions that are intended to continue after closure, including those relating to payments, intellectual property, privacy, liability, disputes and interpretation, will continue to apply. Any valid balance will be handled in accordance with applicable law, verification requirements and the relevant account circumstances.
You should raise questions or complaints through the support options made available on the website. Provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. Complaints will be considered using the applicable internal process and any rights available under Australian consumer and gambling laws.
These terms are intended to operate consistently with applicable Australian law and other laws that apply to the services and the player. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. The headings are provided for convenience and do not affect the interpretation of the terms.